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Is Your Forklift Dealer an Asset to Your Business?

Every day I meet business owners and managers who aren’t getting the service they deserve. When I hear people say, my service invoice is always wrong and full of mystery charges, or their forklift rentals look like they came from the scrapyard and break down when I need them most - this really bothers me.

Your forklift dealership or service provider should be an asset to your business, not a source of frustration. Here are some other common issues operations put up with when they don't have to...

Forklift Service Contracts - Planned Vs. Full Maintenance

Downtime is one of the biggest expenses a company can face. In addition to the repair bill, you lose money every moment your supply chain is offline.

Sure, Toyota forklifts are rugged, reliable, and last 20,000 hours or more, but they do need periodic maintenance. Regular service and inspections help you catch small issues before they become big, expensive problems. A maintenance plan helps you:

    • Avoid downtime
    • Choose when your forklift goes offline for service - no surprises
    • Stick to your budget
    • Extend the life of your forklift
    • Prevent unexpected repair bills
    • Boost the resale value of your lift truck 
    • Get the most out of your forklift investment

Both full and planned maintenance can be financed along with your forklift purchase. Which one is right for you? Read on to learn more...

Forklift Safety Matters: 7 Questions to Ask Your Service Provider


One of the riskiest mistakes a company can make is choosing a forklift service provider without asking about their safety record. Incidents and subsequent investigations can lead to costly fines, downtime, damage to your reputation and increased insurance costs.

The worst time to find out your forklift service provider has a poor safety record is after an incident. Take a proactive approach to safety by asking a few simple questions about their safety record and service technician training.

If you’re hesitant to ask, don’t be. Responsible operations that follow OSHA’s record-keeping requirements will know their safety stats and be happy to share them with you.

The Most Common Taylor Dunn Cart Repair


Taylor Dunn carts are some of the most reliable vehicles on the market. Some of our customers in San Francisco and the east bay have Taylor Dunn vehicles
mo re than thirty years old and still running.

But even top-quality vehicles like Taylor Dunn need service and repair - especially when they’re not well-maintained. Read on to learn more about the most common Taylor Dunn cart repair and how to prevent it.

Benefits of Planned Maintenance for Electric Forklifts


Does it make sense to buy planned maintenance for an electric forklift? Good question.

One of the (many) reasons
electric forklifts outsell diesel, or LP forklifts is because they cost less to maintain. So what are the benefits of planned maintenance for low-maintenance equipment?

First off, electric forklifts have wearable parts (tires, brakes, chains, forks, hoses) that need to be inspected and periodically replaced, just like any other forklift.  Also, you can think of planned maintenance as a thorough safety check every 90 days. A factory-trained forklift technician will inspect the lift trucks’ safety features (chains, electrical system, lights), in addition to its accessories and any attachments.

The forklift technician can also confirm if the forklift’s battery is being maintained properly by operators. Last but not least, your team members can ask the technician questions and mention things they've noticed about the truck's performance.

Little Fixes That Prevent Big Problems


Sometimes it feels like breakdowns and major repairs can come out of nowhere and cause a big repair bill at the worst possible time. Although accidents are by definition unpredictable, there are many things you can do to protect your equipment and your budget. Good housekeeping, proper battery care and planned maintenance services are just a few ways that can help catch and prevent big, expensive breakdowns.

Toyota Forklift Warranties and 360 Support


Safety, reliability and low cost of ownership are just a few reasons
Toyota forklifts have ranked #1 in the world for 16 years running. Toyota and TMH stand by every lift truck we sell with the Toyota 360 Support program.

Toyota 360 Support comes standard with every lift truck sold and includes a wide range of benefits to help you:

  • Keep variable maintenance costs down
  • Minimize downtime
  • Request service from your smartphone with a 4-hour guaranteed response

How Planned Maintenance Saves You Money


On average, the cost to repair a  forklift is four times higher than the cost to properly maintain the equipment in the first place. Just like a car, you need to have a certified technician check your lift every 150 hours at least.

By maintaining your asset, you can prevent expensive, unexpected repairs and avoid downtime. 
Equipment in good working order is also safer for employees, and a well-maintained lift truck commands a higher resale value. Learn more about planned maintenance (PM) from TMH:

2000-Hour Forklift Service Vs. Routine Maintenance

On a forklift, 2000 hours is equivalent to 60,000 miles on a car. Some customers believe the cost of a 2000-hour service is too high, or they don’t want to take the forklift down for a whole day.

What they may not realize is the factory-recommend 2000-hour service is vital in keeping the forklift safe and operable, not to mention a higher resale value. It also prevents major components from failing prematurely which can be very costly. Additionally, if the unit is under warranty, the 2000-hour service keeps there warranty intact.

Learn more about what’s included in a 2000 hour IC forklift service versus a standard planned maintenance service.

1000 and 2000 Hour Forklift Service - Are They Necessary?

Customers sometimes ask, “do I really need to do the 1,000-hour or 2,000-hour service on my forklift?” It’s a fair question. The equipment is likely running great and taking it offline may seem like a waste of time and money.

There are a few reasons to do the manufacturer's recommended maintenance, not the least of which is OSHA’s requirement. Other reasons include: ensuring the lift is in safe operating condition and increasing the up time and longevity of your lift truck (or other material handling equipment).

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