Toyota 360 Support comes standard with every lift truck sold and includes a wide range of benefits to help you:
On average, the cost to repair a forklift is four times higher than the cost to properly maintain the equipment in the first place. Just like a car, you need to have a certified technician check your lift every 150 hours at least.
By maintaining your asset, you can prevent expensive, unexpected repairs and avoid downtime. Equipment in good working order is also safer for employees, and a well-maintained lift truck commands a higher resale value. Learn more about planned maintenance (PM) from TMH:
On a forklift, 2000 hours is equivalent to 60,000 miles on a car. Some customers believe the cost of a 2000-hour service is too high, or they don’t want to take the forklift down for a whole day.
What they may not realize is the factory-recommend 2000-hour service is vital in keeping the forklift safe and operable, not to mention a higher resale value. It also prevents major components from failing prematurely which can be very costly. Additionally, if the unit is under warranty, the 2000-hour service keeps there warranty intact.
Learn more about what’s included in a 2000 hour IC forklift service versus a standard planned maintenance service.
There are a few reasons to do the manufacturer's recommended maintenance, not the least of which is OSHA’s requirement. Other reasons include: ensuring the lift is in safe operating condition and increasing the up time and longevity of your lift truck (or other material handling equipment).
If your forklift breaks down:
First - move it to an isolated area (if possible)
Next - get some basic details (make, model and serial number) before you call for service.
Additional details, like the machine's service history, can help the technician get to the root of the problem faster. Learn more about what to expect when you request mobile forklift repair.
As a Product Support Rep (PSR) I hear a lot of horror stories from customers who try to maintain their own forklifts. Even worse: some customers just wait for something to break.
On average, the cost to repair a forklift is four times higher than the cost to properly maintain the equipment. Depending on the repair, the cost can be up to 15 times more expensive than what the customer would have spent on a service plan once you factor in downtime.
I recently had a customer spend $35,000 on a five-year-old forklift, all because they didn’t maintain it correctly. They only called us for repairs and major failures. This truck moved heavy loads all day and never got more than an oil change.
Toyota Forklifts are built like a tank, but with lack of maintenance any forklift becomes a ticking time bomb. Every machine has its limits. In this post, we’ll talk about:
- what maintenance is okay to do yourself,
- when to call a professional
...and the real way to save money on maintenance and repairs.
Your equipment is an investment and proper maintenance will help you maximize its value. Many problems start out small; catch them early and avoid a big pain in your checkbook. Wait too long and it’s going to cost you: time, labor, and productivity.
But you can benefit from the mistakes of others. Below are a few recent examples - from real TMHNC customers - of four expensive repairs that could have been prevented.
Service agreements, also known as planned maintenance (PM) contracts are designed to:
The cost of a maintenance plan for your forklift, sweeper-scrubber, aerial lift or pallet jack depends on how many hours the equipment operates each quarter. Over time, service plans can easily pay for themselves.
At TMHNC we offer three full maintenance plans to accommodate all fleets and budgets. These plans include the needed services and parts and labor for repairs on normal wear and tear items. The silver and platinum are more inclusive to help take the customer out of the forklift repair business.