Toyota Forklift Warranties and 360 Support


Safety, reliability and low cost of ownership are just a few reasons
Toyota forklifts have ranked #1 in the world for 16 years running. Toyota and TMHNC stand by every lift truck we sell with the Toyota 360 Support program.

Toyota 360 Support comes standard with every lift truck sold and includes a wide range of benefits to help you:

  • Keep variable maintenance costs down
  • Minimize downtime
  • Request service from your smartphone with a 4-hour guaranteed response

Benefits of Planned Maintenance for Electric Forklifts


Does it make sense to buy planned maintenance for an electric forklift? Good question.

One of the (many) reasons
electric forklifts outsell diesel, or LP forklifts is because they cost less to maintain. So what are the benefits of planned maintenance for low-maintenance equipment?

First off, electric forklifts have wearable parts (tires, brakes, chains, forks, hoses) that need to be inspected and periodically replaced, just like any other forklift.  Also, you can think of planned maintenance as a thorough safety check every 90 days. A factory-trained forklift technician will inspect the lift trucks’ safety features (chains, electrical system, lights), in addition to its accessories and any attachments.

The forklift technician can also confirm if the forklift’s battery is being maintained properly by operators. Last but not least, your team members can ask the technician questions and mention things they've noticed about the truck's performance.

Forklift Service Contracts - Planned Vs. Full Maintenance

Downtime is one of the biggest expenses a company can face. In addition to the repair bill, you lose money every moment your supply chain is offline.

Sure, Toyota forklifts are rugged, reliable, and last 20,000 hours or more, but they do need periodic maintenance. Regular service and inspections help you catch small issues before they become big, expensive problems. A maintenance plan helps you:

    • Avoid downtime
    • Choose when your forklift goes offline for service - no surprises
    • Stick to your budget
    • Extend the life of your forklift
    • Prevent unexpected repair bills
    • Boost the resale value of your lift truck 
    • Get the most out of your forklift investment

Both full and planned maintenance can be financed along with your forklift purchase. Which one is right for you? Read on to learn more...

Little Fixes That Prevent Big Problems


Sometimes it feels like breakdowns and major repairs can come out of nowhere and cause a big repair bill at the worst possible time. Although accidents are by definition unpredictable, there are many things you can do to protect your equipment and your budget. Good housekeeping, proper battery care and planned maintenance services are just a few ways that can help catch and prevent big, expensive breakdowns.

How Planned Maintenance Saves You Money


On average, the cost to repair a  forklift is four times higher than the cost to properly maintain the equipment in the first place. Just like a car, you need to have a certified technician check your lift every 150 hours at least.

By maintaining your asset, you can prevent expensive, unexpected repairs and avoid downtime. 
Equipment in good working order is also safer for employees, and a well-maintained lift truck commands a higher resale value. Learn more about planned maintenance (PM) from TMH:

2000-Hour Forklift Service Vs. Routine Maintenance

On a forklift, 2000 hours is equivalent to 60,000 miles on a car. Some customers believe the cost of a 2000-hour service is too high, or they don’t want to take the forklift down for a whole day. What they may not realize is the factory-recommend 2000-hour service is vital to keeping the forklift safe and operable and it improves resale value.

This service also prevents major components from failing prematurely which can be very costly. Additionally, if the unit is under warranty, the 2000-hour service keeps there warranty intact.

Learn more about what’s included in a 2000 hour IC forklift service versus a standard planned maintenance service.

Forklift Repair and Emergency Service

If your forklift breaks down:
First - move it to an isolated area (if possible) 
Next - get some basic details (make, model and serial number)
Then - call for service. We serve Northern California 24/7 at  (800) 539-2052)
24/7 Service

Additional details, like the machine's service history, can help the technician get to the root of the problem faster. Learn more about what to expect when you request mobile forklift repair.

How Much Does it Cost to Repair Forklift Brakes

Brake malfunction can cause serious damage to your facility and equipment, and may result in the injury or death of personnel. How many hours has it been since your forklift had its brakes inspected or serviced?

How Often Do Forklift Brakes Need Service?*
- Every 250 hours: blowout brake dust
- Every 2,000 hours: inspect brake drums
- Every 5,000-7,000 hours: replace brake shoes

*Basic guidelines only. Environmental conditions and operator behavior determine how frequently forklift brakes need to be inspected or replaced. Consult a certified technician.

Forklift Maintenance and Repair - When to Call a Professional

As a Product Support Rep (PSR) I hear a lot of horror stories from customers who try to maintain their own forklifts. Even worse: some customers just wait for something to break.

On average, the cost to repair a forklift is four times higher than the cost to properly maintain the equipment. Depending on the repair, the cost can be up to 15 times more expensive than what the customer would have spent on a service plan  once you factor in downtime.

I recently had a customer spend $35,000 on a five-year-old forklift, all because they didn’t maintain it correctly. They only called us for repairs and major failures. This truck moved heavy loads all day and never got more than an oil change.

Toyota Forklifts are built like a tank, but with lack of maintenance any forklift becomes a ticking time bomb. Every machine has its limits. In this post, we’ll talk about:

- what maintenance is okay to do yourself,
- when to call a professional
...and the real way to save money on maintenance and repairs.

4 Expensive Forklift Repairs and How to Prevent Them

Forklifts and other material handling equipment are rugged machines, built to work hard, but they’re not invincible. All too often we end up doing expensive repairs on equipment that could have been avoided had the machine been properly maintained.

Your equipment is an investment and proper maintenance will help you maximize its value. Many problems start out small; catch them early and avoid a big pain in your checkbook. Wait too long and it’s going to cost you: time, labor, and productivity.

But you can benefit from the mistakes of others. Below are a few recent examples - from real TMHNC customers - of four expensive repairs that could have been prevented.

How to Inspect Forklift Forks and Know When to Replace Them

The metal forks on your forklift may seem indestructible, but eventually they wear out just like any other machine part. In fact, 29% of all independently-inspected forks fail safety standards.

A quick once-over isn’t enough to determine if a fork needs to be replaced. For this reason, ANSI/ITSDF B-56.1 standards require forks be inspected at least once per year (for single shift operations). Similarly, OSHA requires all powered industrial trucks, including forks, be examined daily or after each shift if they are utilized 24/7.

Skipping your fork inspections can lead to a snapped fork, dropped load and an all-around bad day! Read on to learn how to prevent accidents before they happen.

How to Inspect Forklift Chains & Know When to Replace Them

Forklift chains lift thousands of pounds every day. If a forklift chain should fail, both the operator and any personnel nearby are in danger of serious injury and even death from the dropped load. Forklift chain inspection is part of OSHA’s pre-operation inspection for forklifts, but some damage can be easily missed. In today’s post, we’ll review what kind of damage to look for when inspecting forklift chains and identifying when the chain should be replaced.

Service Contracts for Your Forklift, Pallet Jack or Scissor Lift

Service agreements, also known as planned maintenance (PM) contracts are designed to:

  • Increase the life of equipment / maximize trade-in value
  • Decrease downtime and avoid unexpected repair costs
  • Streamline and set monthly operational expenses
  • Keep the operator and products safe from injury and damage
  • Maintain OSHA compliance

The cost of a maintenance plan for your forklift, sweeper-scrubber, aerial lift or pallet jack depends on how many hours the equipment operates each quarter. Over time, service plans can easily pay for themselves

At TMHNC we offer three full maintenance plans to accommodate all fleets and budgets. These plans include the needed services and parts and labor for repairs on normal wear and tear items. The silver and platinum are more inclusive to help take the customer out of the forklift repair business.

Forklift Repair: Easier Said Than Done

Looking for ways to bring down costs in your department? Managing the repair and maintenance costs of your forklift fleet is a good place to start. Below are some tips to help reach your goal.

Movember Maintenance Tips for Man and Machine

November, also known as “Movember” in homage to the moustache, is all about men’s health. Too many of us take better care of our vehicles than our own bodies. The same guys who’d never miss an oil change haven’t had their cholesterol checked in years.

According to the Center for Disease Control, more than half of cancer deaths could be prevented through healthy choices and regular screenings. Your body is the most important piece of machinery you’ll ever own. So in honor of Movember, we’re going to take a quick look at maintenance tips for both man and machine.

How Often Do Forklifts Need Maintenance? 6 Questions to Ask

How often do I really need to perform planned maintenance on my forklift or manlift?
We hear this question often. The correct answer involves knowing about the individual operation, type and quantity of lifts and the environment in which the equipment operates on a daily basis.

Below is a list of questions to evaluate a fleet’s maintenance needs. Once maintenance frequency is determined, a scheduled maintenance plan helps avoid costly repairs and minimizes dreaded downtime.

4 Reasons to Buy Contracted Maintenance For Your Forklift

Consumers these days are often asked to buy extended warranties and other product protection plans. You break it? We will buy you a new one. Blew out a new tire? We will replace it for free. But all too often when these problems arise, we find out what is in the small print excludes coverage.

It’s these real life experiences that teach us: when a Sales Representative tries to sell you product protection, you respectfully decline. Forklift Contract Maintenance - I can tell you from experience - is quite the opposite.


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