If your forklift breaks down:
First - move it to an isolated area (if possible)
Next - get some basic details (make, model and serial number)
Then - call for service. We serve Northern California 24/7 at (800) 539-2052)
Additional details, like the machine's service history, can help the technician get to the root of the problem faster. Learn more about what to expect when you request mobile forklift repair.
Forklift Service and Mobile Repair
When someone calls to request service, the most important things we need to know are: the make, model and serial number, plus a description of the issue. For example:
- What problems are you experiencing?
- Do you have an idea what the issue might be? Does the lift truck have a history of breakdowns?
- How long has the problem been going on?
- Is the forklift operable?
The more details we have on what is happening with the equipment, the better-prepared the technician will be. The sooner the technician can identify and repair the issue, the sooner your equipment is back online.
What happens after you place a call for forklift service? After taking down some basic information, the dispatcher will give you the ETA for a technician to be on-site. The turnaround for most service calls is 24 hours. On rare occasions when we’re exceptionally busy - 48 hours.
When the forklift technician arrives, s/he will evaluate the equipment. They may want to speak with one of the operators for additional insight. The technician will advise you if parts are needed for the repair, provided a written estimate for the repair, and give you an idea how long the machine will be down. If needed, we can also arrange a rental forklift (or other replacement material handling equipment).
Planned maintenance is the best way to prevent unexpected forklift repairs - especially as the machine reaches 10,000+ hours.
TMH provides 24-hour service, emergency repairs and planned maintenance on all types and brands of forklifts and material handling equipment. Qualified, factory-trained service technicians maintain and repair all forms of material handling equipment such as forklifts, balers, crushers, sweepers, scrubbers, aerial lifts, conveyors, and more!
- Choose your service location: a TMH location, or mobile service - we come to you!
- Radio-dispatched, fully stocked service vehicles equipped with air compressors and welders
- We have over 1 Million Dollars in Parts In-stock
- Dedicated vans to repair scrubber and sweeper equipment
- No travel time or trip charge for planned maintenance
Request forklift repair service using our online form or phone the TMHNC location closest to you. Our forklift technicians available 24 Hours a Day, 7 days a week for emergency breakdown repairs. Call our after hours answering service: (800) 527-3746.
East Bay - Livermore (510) 675-0500
Fresno (559) 834-9500
Sacramento (916) 376-0500
Salinas (831) 757-1091
4 Expensive Forklift Repairs and How to Prevent Them
Anatomy of a Forklift - Parts Diagram
How Planned Maintenance Pays for Itself
How Much Does it Cost to Repair Forklift Brakes?
Forklift Repair - When to Call a Professional